FAQs
Product
What types of clothes do you offer?
We offer a range of special occasion outfits for babies and kids, including dresses, suits, and accessories for christenings, birthdays, Christmas, and weddings.
What sizes are available?
Our collection includes sizes for infants and children, ranging from newborn to age 10. Each product page features a size chart to help you choose the best fit.
What materials are your clothes made from?
We use high-quality, soft fabrics that are comfortable and gentle on your child's skin. Our clothes are designed for both style and durability.
Orders
How long does shipping take?
Shipping times vary by location and method chosen. Standard shipping usually takes 3-7 business days. Expedited options are available if you need your items sooner.
How can I track my order?
To track your order with Boojiawa, follow these simple steps:
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Check Your Email: After your order has shipped, you will receive a confirmation email containing your tracking number.
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Visit the Carrier’s Website: Click on the tracking link provided in the email or go to the website of the shipping carrier (e.g., USPS, FedEx, UPS).
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Enter Your Tracking Number: Input the tracking number into the designated field on the carrier's website to see the latest updates on your shipment.
If you have any questions or need assistance, feel free to contact our customer service team!
What is your return policy?
We accept returns within 30 days of delivery. Items must be unworn and in original condition. Please visit our Returns page for detailed instructions.
What is your shipping policy?
Shipping times vary by location and method chosen. Standard shipping usually takes 3-7 business days. Expedited options are available if you need your items sooner.
Payments
What payment methods do you accept?
We accept various payment methods, including credit/debit cards (Visa, MasterCard, American Express), PayPal, and other secure payment options at checkout.
Is my payment information secure?
Yes! We prioritize your security. All payment transactions are processed through secure payment gateways, ensuring your information is protected.
Can I use a discount code?
Absolutely! If you have a discount code, enter it at checkout to apply it to your order. Make sure to check the code’s expiration date and terms.